Mountain Standard products are thoughtfully designed and carefully manufactured to stand up to work, play, and travel in and out of the mountains. We hold our gear to high standards and think you should too.
We want you to be satisfied with your purchase and enjoy using our products on your adventures. If you are not satisfied with your purchase, you can submit a return or exchange within thirty (30) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. To initiate your return or exchange please submit a Return Request and indicate whether you would prefer to return your products for a refund, or exchange for a like item. Be ready to provide your Mountain Standard order number and/or the full name of the original purchaser.
Exchanges: If you elect to make an exchange, you will need to follow the return process below then place a new order for your new item.
Returns: If you elect to make a return for refund, the cost of return shipping is the responsibility of the customer for any number of items and will be deducted automatically from your refund.
Contact our team for product and service help by emailing firstname.lastname@example.org.
Customer Service Contact Number: 877.684.7643