ARE YOU GUYS LOCAL?
Damn right, Colorado local. We’re born and raised in Boulder, CO above an artisan coffee roaster on Pearl Street. We can see the Flatirons out our office windows.
WHAT ARE YOUR STORE HOURS?
Right now we’re finishing up construction on our Mountain Standard flagship store that will be located at 1537 Pearl St. Boulder, CO 80302. The store is going to blow your mind and satisfy your every outdoor want and need, but until it’s officially open we don’t have retail hours.
WELL WHAT THE H I WANTED TO TRY SOME GEAR ON!
Heard that. We’ve got a few different ways you can try on Mountain Standard:
- If you’re hanging out in Colorado with us, you can jet over to Feral Mountain Co. (Denver) or Chopwood Mercantile (Crested Butte) and check their shelves. Both of our partner stores carry most seasonal Mountain Standard products.
- You can also swing by HQ if you contact us first. Email firstname.lastname@example.org or call (303) 449-5797 and double check that we have your size and style before making the trip out.
- If, for whatever reason, you’re not in Colorado and can’t hit HQ or our partner stores, then we recommend ordering multiple sizes and returning the ones that don’t fit. Shoot us an email at email@example.com if you need us to send a return label, on the house!
- Find us at outdoor gear expos, Denver Fleas, and other events around Colorado and the Mountain Standard region. More often than not we’ll have our entire seasonal line up with us. Hit us up if you want to to know about our event calendar!
LOVE THE GEAR. CAN’T GET ENOUGH OF IT. BUT MY FAVORITE HAT/TEE/SIZE/STYLE/COLOR IS SOLD OUT RIGHT NOW! WHAT DO I DO??
WOAH! Easy skipper. If something is sold out there’s a pretty good chance we’ve already got another drop on the way. However, some of our seasonal products and hat/tee designs are single run projects that we make in partnership with local artists. When those are gone, they ain’t comin back so don’t think - just buy!!
If you’re worried you might miss a rerelease of your favorite gear, shoot us an email at firstname.lastname@example.org and we’ll make sure we send you a release notification.
I NEED TO RETURN SOMETHING AND NOW I’M SAD. HELP ME?
You probably just ordered the wrong size and need to exchange for a different one, right? If you ever need to return or exchange an item, double check our Return Policy so we can be sure to take care of you properly.
HOW WILL MY MOUNTAIN STANDARD GEAR HOLD UP IN THE MOUNTAINS/DESERTS/RIVERS/OCEANS?
All Mountain Standard products are designed and tested in Colorado by a team with centuries of experience in the outdoor industry. Our gear is built to keep you comfrotable and protected from all the sinkers and curveballs the Mountain Standard Region can (and will) throw your way.
LITERALLY EVERYONE I KNOW IS TALKING ABOUT THIS FIELD AGENT PROGRAM. TEACH ME?
Ah, word has spread. The Mountain Standard Field Agent Program is an awesome opportunity for explorers, creatives, and evangelists to enhance their experience in and amongst the great outdoors. Field Agents work closely with the Mountain Standard team on seasonal projects that help build personal brands and experience, encourage networking and collaborative learning, and bring people together in unique adventure settings. Also we drink beers a lot.
It sounds rad because it is, so if you want to get involved shoot us a line at email@example.com for more details.
WHY IS MY INTERNATIONAL ORDER TAKING SO LONG TO ARRIVE?
Because your package needs to travel around the world? Actually though, international packages may take longer than expected to make it to your doorstep because of unique processing fees and customs policies in each country. Sometimes packages breeze right through, but don't be surprised if the transition between international shipping companies slows your delivery down.
WHEN CAN I START WORKING?
Well we’re hiring at the moment so maybe soon! You’ll probably want to give this a read: